Healthcare & Wellness
Scale confidently with agile outsourcing that delivers compliance and customer satisfaction.
Care Humanized. Patients Satisfied.
Healthcare has changed. Patients expect compassionate, seamless care even as staffing gaps grow. We can help.
Maximize Resources
Fill gaps for licensed and support staff and provide HIPAA-compliant service to boost satisfaction.
Safeguard Care
Keep up with regulatory and data privacy requirements, as well as the latest fraud threats.
Fuel Resilience
Personalize patient experiences, adapt to market shifts, and drive sustainable growth
Scale Smarter
Meet growing demand without sacrificing care. Our technology-powered solutions help you scale efficiently while staying compliant, connected, and patient-focused. We source the talent, so you can focus on your patients.
Lower Data Management Costs
Boost in Prescription Adherence
Faster Specialist Appointment Scheduling
Goodbye Shortages
Relieve staffing pressures with a single-source partner for clinical and administrative support—from recruiting U.S.-licensed nurses and telehealth staff to handling billing, claims, scheduling, revenue cycle management, and patient outreach.
Americans face a shortage of primary care doctors (HRSA)
Hospital CEOs citing nursing shortage as biggest challenge (AMN Healthcare)
Nursing homes face staffing shortages (AHCA survey)
Fortify Your Teams
Solve complex healthcare challenges with a partner that understands the stakes. From rapid team ramp-up and multilanguage support to compliant, patient-first solutions, we bring the speed, precision, and experience your operations demand.
Health Expertise Meets Empathy & Automation
Combine healthcare expertise, scalable solutions, advanced tech, and a human approach to streamline operations and elevate experiences.
Patient Support
Free up your staff while we handle patient intake, support portal navigation, process medical imaging, and enhance the patient experience.
Claims Management
Deliver precise, HIPAA-compliant claim management, expediting patient care, reducing administrative burdens, and improving efficiency.
Member Services
Boost member satisfaction with scheduling, billing, and case management for Medicare Parts C & D, Medicaid, and D-SNPS.
Wellness Outreach
Connect members with benefits that help them take control of their health from pharmacy to medical imaging to non-emergency transportation.
Payment Services
Enhance billing clarity, eliminate workflow bottlenecks, and improve financial outcomes with timely, efficient revenue cycle management.
Data Management
Maintain the accuracy, integrity, and security of healthcare data to improve care, reduce costs, and ensure compliance.
BreakthroughIQTM
Transform everyday customer interactions into loyalty-building opportunities through our agile, brand-centric partnership model. BreakthroughIQ™ powers your success through:
- Customer-first band exploration and immersion
- Multidisciplinary solution design
- Custom KPI-based project framework
- Technical integration precision and expertise
- Ongoing impact analysis to elevate process quality
Featured Case Study
Achieving Cost-Efficient Growth While Protecting Patients & Compliance
“Healthcare is a complex industry, and I appreciate Ubiquity’s dedication to quality and commitment to our success.”
Jim Horton
SVP of Operations
“A true live-operations partner and an extension of Newfront, Ubiquity always aims for continuous improvement.”
Jake Lansburgh
VP of Operations
“The customer service representatives are well-trained and deliver exceptional bilingual support for our programs.”
Meryam Alaoui
General Manager
