Testimonials: What Our Clients Say | Ubiquity

What Our Clients Say

“Ubiquity’s payment expertise, extensive training and employee development, ensure a great merchant experience.”

Krishna Gollamudi

Head of Customer Experience

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“We weren’t sure what to expect from outsourcing, but Ubiquity has proven to be a valuable strategic partner.”

Matt Finger

Head of Customer Experience

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“As we expand and evolve, Ubiquity will 
be an important collaborative partner in that evolution.”

Su Chun

Chief Compliance & Chief Strategy Officer

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“Ubiquity is among the best partners I’ve had the pleasure of working with in my 40+ years of banking.”

Warren Taylor

Cofounder

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“We are now meeting our services levels for the first time I can remember. Ubiquity made it so easy for us to outsource.”

Paul Bergmann

Chief Operating Officer North America

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“Whether it’s seasonal, unexpected spikes or planned changes, we value Ubiquity’s adaptability and meticulous execution.”

Lora Ross Lawson

VP of Contact Centers

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“As an extension of our onshore team, Ubiquity is a valued partner we depend on as we continue to grow our business.”

Jim Horton

Senior VP of Operations

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“We appreciate the ongoing insights that fuel improvements and help us deliver the best possible customer experience.”

Daniel Cronin

Member Services & Experience Manager

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“We didn’t expect it, but Ubiquity came in with experience, data, and reporting that made us better in our own call centers.”

Nathan Usher

Executive Vice President

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“As Ubiquity’s first client, we continue to be impressed by the responsiveness of the leadership and client support teams”

Meriam Alaoui

General Manager

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“Real-time data analysis has been a tremendous asset in charting a path forward and strengthening partnerships.”

Eric Cotton

President & Chief Payments Officer

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“We value how transparent account managers are and how quickly new staff ramp up to high performance.”

Jake Lansburgh

VP of Operations

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Discover how our agile, brand-centric partnership model can help you outperform expectations and outgrow competitors.

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