“Ubiquity’s payment expertise, extensive training and employee development, ensure a great merchant experience.”
Krishna Gollamudi
Head of Customer Experience
“We weren’t sure what to expect from outsourcing, but Ubiquity has proven to be a valuable strategic partner.”
Matt Finger
Head of Customer Experience
“As we expand and evolve, Ubiquity will be an important collaborative partner in that evolution.”
Su Chun
Chief Compliance & Chief Strategy Officer
“Ubiquity is among the best partners I’ve had the pleasure of working with in my 40+ years of banking.”
Warren Taylor
Cofounder
“We are now meeting our services levels for the first time I can remember. Ubiquity made it so easy for us to outsource.”
Paul Bergmann
Chief Operating Officer North America
“Whether it’s seasonal, unexpected spikes or planned changes, we value Ubiquity’s adaptability and meticulous execution.”
Lora Ross Lawson
VP of Contact Centers
“As an extension of our onshore team, Ubiquity is a valued partner we depend on as we continue to grow our business.”
Jim Horton
Senior VP of Operations
“We appreciate the ongoing insights that fuel improvements and help us deliver the best possible customer experience.”
Daniel Cronin
Member Services & Experience Manager
“We didn’t expect it, but Ubiquity came in with experience, data, and reporting that made us better in our own call centers.”
Nathan Usher
Executive Vice President
“As Ubiquity’s first client, we continue to be impressed by the responsiveness of the leadership and client support teams”
Meriam Alaoui
General Manager
“Real-time data analysis has been a tremendous asset in charting a path forward and strengthening partnerships.”
Eric Cotton
President & Chief Payments Officer
“We value how transparent account managers are and how quickly new staff ramp up to high performance.”
Jake Lansburgh
VP of Operations
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