Prevent fraud, resolve disputes, and ensure compliance with expert teams and technology.
Resolve issues quickly and strengthen trust with agents trained in compliance, data security, and financial services.
Stay compliant and high-performing with bank-grade processes designed by domain experts.
Optimize processes and reduce risk with automated workflows with built-in compliance.
Fuel coaching, consistency, and performance with real-time QA insights delivered right to operations.
Pair expertise with AI to manage risk through a suite of customizable, best-in-class solutions.
Balance customer convenience and rigorous security with multilayered identify verification capabilities for consumers and business partners.
Optimize processes for compliance and efficiency, conduct trusted audits and remediation that are fast and accurate.
Continuously monitor financial transactions for potential risks in real-time and set automated alerts for compliance officers.
Stay confident in compliance and customer experience with experts handling complex, sensitive tasks with compassion.
Detect unusual patterns in real-time—from card misuse and identity theft to account takeover and emerging fraud vectors.
Stop bad actors and stay compliant with anti-money laundering (AML) and counter-terrorism financing (CTF) rules.
Transform everyday customer interactions into loyalty-building opportunities through our agile, brand-centric partnership model. BreakthroughIQ™ powers your success through:
“In my 40+ years of banking, Ubiquity is among the best partners I’ve had the pleasure of working with.”
Warren Taylor
Cofounder
“Ubiquity is a trusted partner that’s always ready to support us, whether it’s during seasonal or unplanned volume spikes.”
Lora Ross Lawson
Vice President of Call Centers
“Ubiquity delivers CX and risk operations to match our growth, adjusting to evolving needs with flexibility and speed.”
Madeline Eckhart
Senior BPO Manager